CUSTOMER CARE

Your satisfaction is the core of our success.
We appreciate your communication and welcome your feedback.
We can be reached at the shop:

(808) 868-3290

105 Baldwin Avenue
P.O. Box 791512
Paia, HI 96779

 

ORDERING

We try our best to get your orders out as soon as possibly but orders may take 3-4 days of processing prior to shipping. We will let you know when we have shipped your order from our store. We use USPS for our standard shipping. Contact us at aloha@sundayshawaii.com for information regarding rush shipments and international shipping.


CANCELLING/EDITING EXISTING ORDERS 

At Sun Days Hawaii, we work quickly to ensure your order is processed in a timely manner. We are sorry, this does mean we typically can’t add, change, or cancel orders once an order is placed. We make every effort to keep our online store updates and current. On occasion, an item listed may be out of stock. If that is the case, we will notify you through email and update your order.


 
RETURNS 

We hope that you love your purchase, but sometimes things just don’t work out. If you’re your not satisfied with your item, please send us an email to notify us of your return and your reason. We’d like to make it right! The details: return your item in its original packaging and condition within 14 days from date of purchase for exchange or refund. Please note, only NEW, UNWORN and UNLAUNDERED or DEFECTIVE items are accepted for store credit or exchange. Final sale merchandise is marked as such on our website and is not eligible for
return. Items received after 14 days will be accepted at our discretion for an online store credit. Please know that you are responsible for the cost of shipping items back to us and once we have received your return we’ll process it within 5 business days. Important Note: We will only provide a store credit or exchange for purchases between 12/13-12/31 - no refunds.  Please mail returns to:

SunDays Hawaii

105 Baldwin Ave
P.O. Box 791207
Paia, HI 97997


PRIVACY POLICY

Sundayshawaii.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Personal information you provide when registering for an account, updating, and placing an order will be kept strictly confidential and will not be sold, leased, or otherwise disclosed unless required by law.
 
Personal information you provide will be used to process payments for orders and ship products. Occasionally, contact information may be used to send news or promotions with your consent. By visiting sundayshawaii.com you are accepting the practices described in this Privacy Notice.